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Communincation Center

Setu Store: Message Center

Follow these simple steps to communicate to the Setu Store and your customers effectively.

Admin
Customers
Setu Store website homepage featuring a clean modern design with product categories and search functionality

How to Communicate to Admin (Setu Store)

To get in touch with the Setu Store administration team, follow these steps:

  1. Log in to your Vendor Panel.
  2. Click on Message Center in the left sidebar.
  3. Select Admin Message
  4. Click on Contact Admin to start your conversation.

Tip: The admin team can also initiate communication with vendors through the same message center.

Setu Store website homepage featuring a clean modern design with product categories and search functionality

Communicating with Customers

Vendors can respond to customer queries, but cannot initiate a conversation. Only customers can reach out first.

To reply to a customer message:

  1. Log in to your Vendor Panel.
  2. Click on Message Center in the left sidebar.
  3. Select Customer Message
  4. Open the message thread and reply directly to the customer.

Tip: Respond promptly to customer queries to maintain good service and trust.

Vendor Support

Have questions about the registration process? Our team is here to help.

  • Email: contact@setustore.com
  • Phone: +91 7838797366 (Mon-Sun, 9AM-6PM)
  • Message Center: Available on the Setu Store website Vendor Panel