Support centre

How can we help?

Find clear answers to common questions about your Setu experience.

Setu Store connects global retailers directly with verified Indian manufacturers and wholesalers. Browse products, compare suppliers, place your order, and have your products delivered directly to your doorstep without traditional distributor markups.

Each seller may have their own minimum order value. The applicable minimum order value is shown on the seller or product information, so you can understand the required order value before placing your order.

Yes. You can shop from multiple sellers on Setu Store and add products from different suppliers to your cart. Orders are fulfilled by the respective sellers, with shipping and delivery details provided during checkout.

Yes. Setu Store is designed specifically for B2B purchasing, allowing retailers to source products at wholesale prices directly from Indian manufacturers and suppliers for resale in their markets.

Setu Store enables international delivery from India to eligible destination countries. Available shipping options, delivery costs, duties, and applicable charges are shown based on your destination and order during checkout.

Setu Store gives retailers direct access to Indian suppliers, helping reduce intermediary costs and providing access to competitive wholesale pricing, lower minimum order quantities, and a wider range of authentic Indian products.

Many Setu sellers offer relatively low minimum order quantities, making it easier for retailers to test new products and expand their range without committing to large wholesale volumes.

Applicable customs duties, taxes, and import charges depend on the destination country, product, and shipping method. Any charges applicable to your order will be communicated during the purchasing and delivery process.

Once your order has been dispatched, tracking information will be provided when available. You can use the tracking details to monitor your shipment until it reaches your delivery address.

If you have questions about a product, seller, minimum order value, shipping, or purchasing requirements, contact the Setu team before placing your order and we will help you with the information you need.